📚 Troubleshooting

Troubleshooting (by Jira Users & Admins)

If your admin change or modify or add new statuses and colors, probably the cookie will be outdated and must be refreshed. In that case, click Ctrl+Shift+Reload in your browser and the cache of status-colors will be refreshed.

The above has not worked, maybe it is one of these problems?

• Validation license

• Customer Atlassian site

Please, check out this documentation: ⚙️ Browser Extension Configuration