Process Monitoring for Jira

System of Work Health Checks

Process Monitoring for Jira is a complete process audit and optimization solution that ingests every change to a Jira work item within the analyzed process to capture its messy reality with the goal of identify efficiency holes, bottlenecks and waste.

Here are some of the typical questions that this solution answers:

• What does my process actually look like in practice? How many process variants exist, and what percentage of the Jira work items go through each of them?

• What’s the volume of unwanted activities? Unwanted activities are identified within the workflow and include statuses like “Waiting for support”, “Action required”, “blocked” or “pending”

• Am I meeting my commitments? Regardless of whether a team is developing software or doing ITIL, process monitoring helps identify and track your team’s actual delivery metrics.