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🔎 Audit Transitions and Time in Status IssueView Panels

Title

With these new features, you will have access to all the essential information within the Issues: a Transitions Panel to track and audit ticket transitions, a panel displaying the most relevant transitions, and a final panel showing the time spent grouped by status (Time in Status). Additionally, the statuses will be displayed in full color.

  • Audit Transitions Panel

https://confluenceextranet.tecnofor.es/download/attachments/79954111/image2023-8-14_16-12-29.png?version=1&modificationDate=1692022350017&api=v2

  • Grouped Transition Panel

https://confluenceextranet.tecnofor.es/download/attachments/79954111/image2023-8-14_16-14-26.png?version=1&modificationDate=1692022466694&api=v2

  • Time in Status Panel

https://confluenceextranet.tecnofor.es/download/attachments/79954111/image2023-8-11_13-55-44.png?version=1&modificationDate=1691754944770&api=v2


Use the Menu Icon (located near the panel title) to adjust the panel view.

https://confluenceextranet.tecnofor.es/download/attachments/79954111/image2023-8-11_14-38-23.png?version=1&modificationDate=1691757503725&api=v2

Auditing a ticket is now a straightforward task.