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With these new features, you will have access to all the essential information within the Issues: a Transitions Panel to track and audit ticket transitions, a panel displaying the most relevant transitions, and a final panel showing the time spent grouped by status (Time in Status). Additionally, the statuses will be displayed in full color.
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Audit Transitions Panel
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Grouped Transition Panel
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Time in Status Panel
Use the Menu Icon (located near the panel title) to adjust the panel view.
Auditing a ticket is now a straightforward task.